For a complete description of our services, please visit the website of our consulting division: Carbon Technologies
We hold Apple’s highest level of repair certification (AASP+ Apple
Authorized Service Provider Plus) which allows us to perform repairs for
both Warranty and Non-Warranty systems. All of our technicians and systems
engineers are individually certified by Apple to perform all levels of
hardware repairs.
Onsite installation and integration services are our forté, whether it's a
single system or a truckload. We also provide configuration services on new
systems to many of our corporate clientele. This includes configuring a
system with a client provided "image", which reduces the time spent
deploying systems to users.
A natural extension to our onsite services, we provide all levels of
systems maintenance. These services run the gamut from assessing
"bombing/freezing" issues to extensive network planning and deployment.
We offer various levels of onsite service contracts to meet your needs.
Our premium contracts cover all parts and onsite labor for a full network of
systems.
As an alternative to being billed for each individual onsite service call, we offer Block Time. This arrangement allows for a pre-purchase of a block of hours [minimum 20] at reduced rates.
From running the actual cables, to integrating a VPN solution- we have
extensive experience in the implementation and management of network
switches, e-mail servers, routers, firewalls and file servers.
Need help planning your company's growth? We offer technology consultation
services to help ease the transition to new systems and networks.
Whether all, or only a small portion of your data is super-critical,
consider this important service. We host a rack of servers on dedicated
lines, providing off-site storage for your data.
We utilize the latest and greatest in Apple technology, including
WebObjects software to create custom applications. We've created projects
such as Help-Desk applications and Document Retrieval Systems.
